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- Security Awareness and Social Networks: Why You Should Care, and What You Should Teach
- Poor Delivery – 5 Reasons Why Security Awareness Training Programs Fail – Part 2
- If You’re Going to Use PowerPoint
- Don’t Get Bogged Down in “How To”
- The Wrong Content – 5 Reasons Why Security Awareness Training Programs Fail – Part 1
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Monthly Archives: January 2010
Security Awareness Training for Call Center Reps

Call centers often handle highly sensitive information for customers including financial data such as credit card details, Social Security numbers, and bank account details; and, in some cases, health information. This means that they need to comply with an increasing … Continue reading
Posted in Compliance, Education, Information Security
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