Category Archives: Compliance

Security Awareness Training for Call Center Reps

Call centers often handle highly sensitive information for customers including financial data such as credit card details, Social Security numbers, and bank account details; and, in some cases, health information. This means that they need to comply with an increasing … Continue reading

Posted in Compliance, Education, Information Security | Leave a comment

Data Exchanged Between Employees Could be a Security Breach

ssn

The Washington Post recently reported that an employee in the National Finance Center sent an Excel spreadsheet of employees’ personal information to a coworker in an unencrypted email. The Commerce Department sent a letter to all affected employees notifying them … Continue reading

Posted in Compliance, Information Security | Leave a comment

Signed Policies Are a Must-Have

psm

A couple of interesting articles today. Germany has just enacted a new law that requires companies to obtain a signed consent from employees before their work communications can be monitored. How this affects monitoring for inappropriate, illegal and insecure communications … Continue reading

Posted in Compliance | Leave a comment

HIPAA /HITECH Breach Notification Applies to Deceased Individuals

medicalrecords

In her Realtime IT Compliance blog, Rebecca Herold posted an article about the implications of the FTC’s Health Breach Notification Rule. As usual, it’s probably going to take a while for the dust to settle so that we can understand … Continue reading

Posted in Compliance | Leave a comment

CMS Recommendations for Complying with the HIPAA Security Awareness Training Requirements

cmsdoc

During 2008, the Centers for Medicare & Medicaid Services (CMS) Office of E-Health Standards and Services (OESS) reviewed ten HIPAA covered entities (CEs) for their compliance with the HIPAA Security Rule. They found that the CEs had problems in compliance … Continue reading

Posted in Compliance, Education, Information Security | Leave a comment

1 Course per Month Programs – Why I Don’t Like Them

months

Some organizations use a “1 course per month” approach to trickle security awareness training out to their staff – the intention being that they avoid overloading staff with a large amount of training upfront by dividing it up into more … Continue reading

Posted in Compliance, Education | Leave a comment

The Second Year and Beyond

1stYear

Let’s say that you’ve been tasked with establishing a security awareness program to comply with the regulations that apply to your organization. You set up a series of courses – probably web-based because you have too many students and insufficient … Continue reading

Posted in Compliance, Education | Leave a comment

Save Money by Automating Policy Signature Management

psm

Many laws and regulations – both security-related and other areas of HR – require employees to review a set of policies and sign them to indicate that they understand and will obey them. This usually involves someone printing out multiple … Continue reading

Posted in Compliance | Leave a comment

Sarbanes Oxley (SOX) and Security Awareness Training

Sarbanes Oxley Act

The Sarbanes Oxley Act became law in 2002 in the wake of the Enron financial scandal. Its focus is setting rules for the ways that public organizations and accounting firms should handle corporate governance and financial disclosures – it is … Continue reading

Posted in Compliance | Leave a comment

Gramm-Leach-Bliley Act (GLBA) and Security Awareness Training

GLBA Cover Page

The Gramm-Leach-Bliley Act of 1999 (also known as the Gramm-Leach-Bliley Financial Services Modernization Act or "GLBA") was designed to open up competition in the financial services industry. It applies to all "Financial Service Providers" which includes obvious groups such as … Continue reading

Posted in Compliance | 1 Comment