Security Awareness Training for Call Center Reps
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Steve’s Tweets- DrSteveAddison: RT @MKRasmussen: Defining a Policy Management Lifecycle - http://eepurl.com/icaf
- DrSteveAddison: 5 reasons why security awareness training programs fail - http://is.gd/81BCE - discussion to follow over the next couple of weeks.
- DrSteveAddison: Some thoughts on security awareness training for call center reps - http://is.gd/6hPMF - use WBT and keep it short and simple
- DrSteveAddison: H1N1 & Snowstorms - Security Training for Teleworkers - http://is.gd/5woab - needs to be remotely accessible + on-demand
- DrSteveAddison: Banning social network use at work DOESN’T prevent it being used for social engineering attacks - http://is.gd/5p3WC - #securityawareness
- Pragmatic eLearning
