Category Archives: Education

Security Awareness and Social Networks: Why You Should Care, and What You Should Teach

You might have been avoiding it until now – thinking that social networking (Facebook, MySpace, LinkedIn …) is just a passing trend, or it’s only used by teenagers, or people only use it to exchange photos and jokes. But, if … Continue reading

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Poor Delivery – 5 Reasons Why Security Awareness Training Programs Fail – Part 2

You can have the best content in the world – well-written and illustrated, perfectly aimed at your target audience … – and your program will still fail if the delivery is poor. Whether it’s a boring presentation in the classroom, … Continue reading

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If You’re Going to Use PowerPoint

If you’re going to use PowerPoint to present security awareness training to a class of students, or perhaps to make a business case to your senior management, here are some suggestions from Seth Godin about how to make the best … Continue reading

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Don’t Get Bogged Down in “How To”

When creating security awareness training materials, it’s tempting to explain to students exactly how they should scan a file for viruses, the steps to take to check an SSL certificate, how to examine the headers of an email … Don’t. … Continue reading

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The Wrong Content – 5 Reasons Why Security Awareness Training Programs Fail – Part 1

In my experience, one of the most common ways that security awareness training programs fail is that the content of the awareness/training materials is wrong for the target audience. The mention of the audience is important here – what’s appropriate … Continue reading

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Awareness, Training, and the Four-Stage Learning Model

In some guidance documents (e.g., NIST SP800-16), you’ll find a distinction drawn between “awareness” and “training” even though most of us use the words together when talking about education of end-users. There’s actually a good theoretical basis for differentiating between … Continue reading

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5 Reasons Why Security Awareness Training Programs Fail

All too often, I hear about security awareness training programs that fail. Here are some of the reasons that I hear:   The information that they contain is inappropriate for the audience (usually far too complex). The presentation of the … Continue reading

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Security Awareness Training for Call Center Reps

Call centers often handle highly sensitive information for customers including financial data such as credit card details, Social Security numbers, and bank account details; and, in some cases, health information. This means that they need to comply with an increasing … Continue reading

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H1N1 and Snowstorms – Training for Teleworkers

In a blog posting entitled “H1N1 and telework,” Akamai’s Senior Director of Information Security and Chief Security Architect, Andy Ellis, writes that: [H1N1] affects us in the workplace. If an employee has a small child and they don’t have a … Continue reading

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The Changing Economics of Training Development

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Training isn’t immune from the changes that newspaper and book publishers are facing as production and distribution costs drop dramatically. These days, anyone can create a simple course at little to no cost (except their time) – especially if they … Continue reading

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